CISPro Modules

Service Centre Management Software

CISPro's Service Centre Management software will help you organize your service centre, whether it's in automotive, electronics or contract labour.

• Track work orders by serial#, customer, description and RMA number.
• Warranty and non-warranty, depot and onsite labour as well as parts, freight and travel costs recorded.
• Schedule technicians with promised times, priority code, repair location and estimated time for repair.
• Designate work codes for different types of service work including hourly, flat rate or warranty fee based.
• Enter unlimited notes for each work code performed, resulting in a detailed and accurate work order.
• Analyze technician time and billings to generate payroll records.
• Track warranty reimbursement.
• Internal notes for tracking of the status of each work order.
• Bill to a different client such as a third party warranty provider.
• Record actual and billed hours and report on difference.